LAST UPDATED: October 10, 2026

These Terms & Conditions are a plain-English agreement between you and Lumega LLC ("Lumega.ai," "we," "us," or "our"). They apply when you visit lumega.ai, submit a form, book a call, or buy or use any of our services. By doing any of those things, you agree to these Terms. If you sign a separate proposal, order form, or service agreement with us, that document controls wherever it conflicts with these Terms.

SMS TERMS & CONDITIONS

Program name: Lumega.ai. By opting in to receive text messages from Lumega.ai, you agree to receive appointment and account messages, such as appointment confirmations and reminders, account notifications, and customer care messages.

Message frequency varies. Message and data rates may apply.

Reply HELP for help. Reply STOP to opt out at any time; you will receive one confirmation message and no further messages will be sent unless you opt in again. You can also contact us at (302) 501-7482 or [email protected].

Carriers are not liable for delayed or undelivered messages.

For information on how we handle your data, see our Privacy Policy at https://lumega.ai/privacy.

We send text messages only to people who opt in by checking an SMS consent box on our forms. Submitting your email address lets us email you about our services, and you can unsubscribe from emails at any time.

OUR SERVICES

Lumega.ai helps business owners grow with AI and automation. Depending on what you purchase, our services may include: (1) done-for-you AI services, such as AI agents, automations, and CRM setup; (2) software subscriptions, including access to our CRM and automation platform; (3) our Partner and Affiliate Program; and (4) coaching, courses, and community programs. What is included in each offer is described on its sales page, order form, or proposal.

YOUR ACCOUNT AND RESPONSIBILITIES

You agree to give us accurate information, keep your login details secure, and tell us if you think your account has been accessed without permission. You are responsible for activity in your account. If you use our software to contact your own customers, you are responsible for following the laws and carrier rules that apply to you, including getting proper consent before sending text messages, honoring opt-outs, and following anti-spam laws. You may not use our services to send unsolicited or unlawful messages, to mislead anyone, or to break the law. We may suspend accounts that put our customers, our messaging platforms, or the public at risk.

AI-POWERED FEATURES

Many of our services use artificial intelligence. AI can make mistakes, so please review AI-generated content before relying on it or sending it to others. You are responsible for how you use AI outputs in your business, including telling your customers when they are interacting with AI where the law requires it. When you interact with Lumega.ai, you can always ask whether you are talking to an AI and ask to reach a person.

BILLING, CANCELLATION, AND REFUNDS

Subscriptions renew automatically each billing period until you cancel. You can cancel at any time by emailing [email protected]. Cancellation takes effect at the end of your current billing period, and you keep access until then. We do not offer refunds or credits for partial billing periods. Setup fees, done-for-you service fees, coaching, course, and program fees are non-refundable. Usage-based charges, such as text messaging, phone, email, and AI usage, are billed as they are incurred and are non-refundable. If a payment fails, we may pause your services until the balance is paid. Nothing in this section limits any refund rights you have under applicable law.

PARTNER AND AFFILIATE PROGRAM

Partners and affiliates earn commissions as described in the program details provided when they join. Partners must describe Lumega.ai truthfully, clearly disclose their affiliate relationship, and may not send spam or text messages to anyone without their consent. We may end a partner's participation and withhold commissions earned through fraud, misleading claims, or violations of these Terms.

NO INCOME OR RESULTS GUARANTEES

We work hard to help you grow, but we do not guarantee any specific results, revenue, leads, or income. Results depend on many factors, including your market, offer, effort, and execution. Any examples or numbers we share are for illustration only. Our services are not legal, tax, financial, or other professional advice.

INTELLECTUAL PROPERTY

Our software, content, templates, training materials, and brand are owned by Lumega LLC or our licensors. When you buy from us, you receive a limited, non-transferable right to use them for your own business. You own your data and the content you create or upload. Ownership of custom deliverables is set out in your proposal or service agreement.

THIRD-PARTY SERVICES

Our services rely on third-party providers, such as our CRM platform, telecom carriers, email providers, payment processors, and AI providers. Their own terms may apply, and we are not responsible for their outages, changes, or decisions, such as a carrier filtering or blocking messages.

DISCLAIMERS AND LIMITATION OF LIABILITY

Our services are provided "as is" and "as available." To the fullest extent allowed by law, we are not liable for indirect, incidental, or consequential damages, such as lost profits or lost data, and our total liability for any claim is limited to the amount you paid us in the three (3) months before the claim arose.

TERMINATION

You may stop using our services at any time. We may suspend or end your access if you violate these Terms or do not pay amounts owed. Sections that by their nature should continue, such as payment obligations, intellectual property, and limitation of liability, survive termination.

GOVERNING LAW

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules.

CHANGES TO THESE TERMS

We may update these Terms from time to time. Changes will be posted on this page with a new "Last Updated" date. Continuing to use our services after a change means you accept the updated Terms.

CONTACT US

Lumega LLC
18 Albe Drive #F, Newark, DE 19702
Phone: (302) 501-7482
Email: [email protected]